Our Reviews
Michael W|2017 GMC Yukon XL
Confirmed Service Customer
4/10/2025
Was able to accommodate an emergency appointment.
4/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for leaving us this response!
OSWEGO, IL
Dan S|2023 GMC Sierra 3500 HD
Confirmed Service Customer
4/11/2025
Always professional and on time.
4/12/2025
Hi there, thank you for taking the time to leave a review for us at Coffman Truck Sales, INC.! We're looking forward to your next visit!
SUGAR GROVE, IL
Philip F|2020 GMC Yukon XL
Confirmed Service Customer
4/14/2025
Great experience Very good to work with I am sure to return for the future
4/15/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WEST CHICAGO, IL
Genor H|2020 GMC Acadia
Confirmed Service Customer
4/21/2025
The Best Customer Service have experienced at a dealership….
4/22/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSWEGO, IL
Paul A|2024 GMC Terrain
Confirmed Service Customer
4/22/2025
I always have a great experience when I come to the service department. John makes sure my service needs are taken care of in a timely manner.
4/23/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
OSWEGO, IL
Rogelio B|2022 GMC Canyon
Confirmed Service Customer
4/27/2025
John and staff are awesome
4/28/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AURORA, IL
Cary M|2025 GMC Terrain
Confirmed Service Customer
4/30/2025
I brought my 25 Terrain in for its first service. Excellent job. In and out reasonably fast. Thanks to John and his team.
5/1/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SANDWICH, IL
Thomas L|2022 GMC Terrain
Confirmed Service Customer
4/30/2025
On time Good job
5/1/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MONTGOMERY, IL
Diane Z|2018 GMC 1500 Sierra
Confirmed Service Customer
5/11/2025
Very professional, great service!
5/12/2025
Hello there, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Take care!
BRISTOL, IL
Hannah W|2026 GMC Terrain
Confirmed Sales Customer
5/20/2025
Smooth, stress free process, Alan did an amazing job getting me exactly what i wanted! Thank you!
ALAN KORNBROT
5/21/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit. Take care!
MONTGOMERY, IL
Naomi R|2024 GMC Acadia
Confirmed Service Customer
4/24/2025
On time, very efficient, happy service manager with treats, & great service w/staff
4/25/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
NORTH AURORA, IL
Francis O|2022 GMC 1500 Sierra
Confirmed Service Customer
4/28/2025
I always have a wonderful experience each time that I service my vehicle at Coffman GMC.
4/29/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
MONTGOMERY, IL
Christian S|2021 GMC Yukon
Confirmed Service Customer
5/14/2025
We had service done and it was great
5/15/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
AURORA, IL
Thomas L|2026 GMC Terrain
Confirmed Sales Customer
5/15/2025
Very pleasant experience doing business with Coffman truck sales. i got a good deal on my new Danalli. service department has always been good when servicing my trade in and will continue using them on my new purchase,
JASON DULANEY
5/16/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MONTGOMERY, IL
Steven R|2023 GMC Terrain
Confirmed Service Customer
5/30/2025
The Body Shop manager was very attentive to my needs. We had to delay the warranty repairs for my 2023 GMC Terrain as I was dealing with some major health issues. In fact he even called me to see how I was doing doing. Once I was healthy I was able to bring the vehicle in for repairs and it was done satisfactory. Good job by the body shop team.
5/31/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
MILLBROOK, IL
Alexandria A|2025 GMC Terrain
Confirmed Sales Customer
6/4/2025
Amazing! Quick and easy! Jason made everything run smoothly! 10/10 experience. Will not buy a car anywhere else! Thank you, Coffman GMC!!!
JASON DULANEY
6/4/2025
Alex, We're pleased to know we have been able to exceed your expectations and really help you out! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much again for your feedback! We hope you have a great day!
PINGREE GROVE, IL
Stacy J|2025 GMC Acadia
Confirmed Sales Customer
6/4/2025
I have had great experiences with Coffman. Jason D. is an amazing salesperson. Straight talker; understands his clientele's needs.
JASON DULANEY
6/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Coffman Truck Sales, INC.! We sincerely value your business and look forward to your next visit. Take care!
YORKVILLE, IL
Traci L|2025 GMC Acadia
Confirmed Sales Customer
5/27/2025
Terry did an excellent job at finding the car I absolutely wanted quickly. Great customer service felt very comfortable to work with. Great staff!! Would recommend 100%
TERRENCE COFFMAN
5/28/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
NEWARK, IL
Diane Z|2025 GMC Sierra 1500
Confirmed Sales Customer
5/28/2025
Everyone was so friendly and professional. They took the time to answer all my questions. Very amazing buying experience!
TERRENCE COFFMAN
5/29/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Coffman Truck Sales, INC. and we hope to see you again soon!
BRISTOL, IL
Mark C|2022 GMC 3500HD Sierra
Confirmed Service Customer
6/2/2025
I made a appoint online for7:30am and even after I did that it took a little over 2 hours for an oil change
6/3/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
OSWEGO, IL
Joseph D|2025 GMC Yukon
Confirmed Sales Customer
6/4/2025
Two thumbs up for Coffman GMC! Not your typical high pressure dealership experience. Alan went above and beyond and Jason was very easy to work with on the purchase of my GMC Yukon. Thank you!
ALAN KORNBROT
6/5/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ALGONQUIN, IL
Jack H|2025 GMC Acadia
Confirmed Sales Customer
6/23/2025
Great experience when buying this new truck!
TERRENCE COFFMAN
6/24/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
Aurora, IL
Mike W|2025 GMC Yukon XL
Confirmed Sales Customer
6/25/2025
DEALING WITH JASON WAS GREAT! VERYPROFESSIONAL AND HE GOES ABOVE AND BEYOND TO MAKE HIS CLIENTS HAPPY.
JASON DULANEY
6/26/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
BURR RIDGE, IL
Michael M|2026 GMC Terrain
Confirmed Sales Customer
7/1/2025
Excellent staff
COLLIN CRENSHAW
7/2/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
SANDWICH, IL
Cary M|2025 GMC Terrain
Confirmed Service Customer
6/16/2025
Another excellent experience for quality repair. I had a couple of minor issues and Dan and the guys in service took great care of me. I stopped by the shop and they were able to work me in long enough to check out my Terrain, so they could diagnose it and order the parts, then they contacted me when the parts arrived and set up a time for the repair. I dropped off the vehicle in the afternoon and they notified me the next afternoon that it was completed. Thanks again.
6/17/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SANDWICH, IL
Brian W|2015 GMC 1500 Sierra
Confirmed Service Customer
6/26/2025
They got me in right away to remove a plow, I'm very happy with the service!
6/27/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
SANDWICH, IL
Frank G|2025 GMC Acadia
Confirmed Sales Customer
7/3/2025
The experience was great. Alan was very good to work with and took the time needed to answer all our questions. He is very knowledgeable about your products Alan was with us from start to finish including many texts and calls to get us into our new car.
ALAN KORNBROT
7/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
YORKVILLE, IL
Cary M|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/3/2025
I took my wife’s Trail Blazer in for service and John and his crew did the usually great job. In and out fairly quick. I will be back soon with my Terrain. Thanks again.
7/4/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SANDWICH, IL
Michele D|2022 GMC Terrain
Confirmed Service Customer
7/5/2025
The staff is always so friendly and keep me up to speed on my cars condition.
7/6/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
PLANO, IL
Gerald P|2025 GMC Sierra 1500
Confirmed Sales Customer
7/9/2025
Salesmen answered every question and followed up after the sale to see if we had any questions.
ALAN KORNBROT
7/10/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
OSWEGO, IL
Steven R|2023 GMC Terrain
Confirmed Service Customer
7/10/2025
Always reliable and do the service
7/11/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
MILLBROOK, IL
Mark S|2026 GMC Terrain
Confirmed Sales Customer
7/8/2025
Collin did a phenomenal job explaining to my wife and I how all the accessories function and work. Allen walked us through all of the paperwork explaining everything with great detail. Even the Sales Manager came out and congratulated us on our new purchase. I highly recommend Coffmans if looking for a vehicle. The entire team makes you feel important and comfortable during the whole process! What a great place!
COLLIN CRENSHAW
7/9/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us. We truly appreciate your recommendation and look forward to serving you again in the future!
OSWEGO, IL
Dianna F|2014 GMC 1500 Yukon XL
Confirmed Service Customer
7/10/2025
Justin was amazing. Fast, caring service. Very very reasonable billing. We just can't thank him enough for getting our repair done so quick and efficiently.
7/11/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BATAVIA, IL
Stephen C|2020 GMC Acadia
Confirmed Service Customer
7/16/2025
Fast Friendly Service! Thank you!
7/17/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Coffman Truck Sales, INC. and we hope to see you again soon!
SANDWHICH, IL
Mark A|2022 GMC Canyon
Confirmed Service Customer
7/16/2025
I took my Canyon truck in for a repair to the ignition switch. They found the problem, got the parts and completed the repair. I was pleased with the service
7/17/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Coffman Truck Sales, INC. and we hope to see you again soon!
YORKVILLE, IL
Thomas L|2022 GMC Yukon XL
Confirmed Service Customer
7/24/2025
Friendly service personnel that go out their way to keep you informed on their progress and service options.
7/25/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BATAVIA, IL
Martin M|2024 GMC Acadia
Confirmed Service Customer
7/24/2025
It was excellent couldn’t ask for better service, very friendly, very prompt and courteous
7/25/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Coffman Truck Sales, INC. and we hope to see you again soon!
NEWARK, IL
Basilio R|2018 GMC 1500 Sierra
Confirmed Service Customer
7/25/2025
Very friendly and very attentive
7/26/2025
Hi, thank you for taking the time to leave a review for us at Coffman Truck Sales, INC.! We're looking forward to your next visit!
OSWEGO, IL
Nicolas C|2019 GMC 1500 Sierra
Confirmed Service Customer
7/29/2025
Quick and professional.
7/30/2025
Hi, thank you for taking the time to leave a review for us at Coffman Truck Sales, INC! We're looking forward to your next visit!
AURORA, IL
Neal M|2018 GMC 1500 Sierra
Confirmed Service Customer
7/20/2025
It was great,the service advisor John Leckbee is a very good asset to Coffman gmc.is very knowledgeable,stays up to date on everything .the work or maintenance always gets completed in a timely manner with no issues after
7/21/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
SOMONAUK, IL
Ryan B|2025 GMC Sierra 1500
Confirmed Sales Customer
8/4/2025
Had a great experience with Alan. Very friendly and professional! I don’t know if I’d ever go anywhere else for any other GMC purchases!
ALAN KORNBROT
8/5/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LEMONT, IL
John L|2010 Chevrolet Impala
Confirmed Service Customer
8/10/2025
Always a great experience and friendly staff.
8/11/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Coffman Truck Sales, INC.
MONTGOMERY, IL
Huey C|2022 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
The young lady that checked me in and out was very good at her job She even helped me out with a coupon that saved me money
8/14/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
MEMPHIS, TN
Steven G|2020 GMC Acadia
Confirmed Service Customer
8/19/2025
Easy in easy out
8/20/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
AURORA, IL
Michael L|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
8/25/2025
From the first step to the finish, they were direct and honest. Listened to what I wanted to accomplish, no games, they just worked towards making that happen.
ALAN KORNBROT
8/26/2025
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
BATAVIA, IL
Nadine B|2022 GMC Acadia
Confirmed Service Customer
8/27/2025
Very friendly. Didn't realize i had a punctured tire they fixed at no extra cost. Very happy with the service I received
8/28/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
AURORA, IL
Mark P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/1/2025
I always have excellent service there, I recommend them all the time
9/2/2025
It means so much that you not only enjoy excellent service but also recommend us to others—thank you for sharing that trust. Please don’t hesitate to reach out if there’s anything additional we can do for you.
HOCKLEY, TX
Grant R|2024 GMC Canyon
Confirmed Service Customer
7/31/2025
Work is always done on time. Dan in service helped with getting invoiced and out the door quickly.
7/31/2025
Grant, It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
MORRIS, IL
Jacqueline S|2021 GMC Acadia
Confirmed Service Customer
8/10/2025
Came in for oil change
8/11/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
OSWEGO, IL
Kyle H|2021 GMC 1500 Sierra
Confirmed Service Customer
8/10/2025
My vehicle was brought to Coffman GM 7 or 8 times for the same issues. It finally appears for now my main reduced engine power and check engine light issue has been resolved. I still have issues with acceleration as there is a significant delay when I press the gas which has was brought to the attention of the dealership multiple times. I regularly had to call the dealership to get updates on my vehicle as they did not reach out to me with updates.
8/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
YORKVILLE, IL
Philip F|2020 GMC Yukon XL
Confirmed Service Customer
8/14/2025
Top notch service Outstanding loaner vehicles the last three times
8/15/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Coffman Truck Sales, INC. and we hope to see you again soon!
WEST CHICAGO, IL
Eric L|2022 GMC 2500HD Sierra
Confirmed Service Customer
8/18/2025
Great staff and service mentality. I felt like the only customer.
8/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MONTGOMERY, IL
Jack H|2025 GMC Acadia
Confirmed Service Customer
8/18/2025
They handled the programming quickly and correctly.
8/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AURORA, IL
Carlos L|2025 GMC Sierra 1500
Confirmed Sales Customer
8/21/2025
Very Good
RUDY ESCARENO
8/22/2025
Thank you for the kind words—it means a lot to us! We’re excited to provide you with more very good visits in the future, and hopefully even turn them into great ones.
CHICAGO, IL
Francisco R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/8/2025
Alan and your financial guy were spot on gentleman and great people, very transparent throughout the whole entire process of purchasing the vehicle.
ALAN KORNBROT
9/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Francisco! Until the next time we meet, take care!
ADDISON, IL
Tim G|2024 GMC Sierra 1500
Confirmed Service Customer
9/3/2025
Overall, in relation to the service on my truck, I see that what is in Coffman's control is being done well. Friendly people, prompt service and a clean truck when done is a blessing. I am concerned that this is the second oil change completed since being notified the engine is on the list to be inspected and provided the new oil to prevent failure and it is still not completed.
9/3/2025
Thank you for your kind words about the service you’ve received. We’re thrilled to hear that you’ve been happy with the friendly staff, prompt service, and the condition of your truck when it's returned. We also understand your concern regarding the engine inspection. I apologize for the delay, and I want to assure you that as soon as GM activates your unit's inspection authorization, we will resolve as soon as possible. We greatly appreciate your patience and understanding. Thank you for choosing Coffman Truck Sales!
AURORA, IL
Thomas L|2026 GMC Terrain
Confirmed Service Customer
9/9/2025
good job
9/10/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
MONTGOMERY, IL
Jack H|2025 GMC Acadia
Confirmed Service Customer
9/16/2025
Excellent flexibility to allow me to have an oil change on short notice.
9/17/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
AURORA, IL
Ryan B|2025 GMC Sierra 1500
Confirmed Service Customer
9/20/2025
Top notch service
9/21/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LEMONT, IL
Gerald P|2025 GMC Sierra 1500
Confirmed Service Customer
9/26/2025
I got right in on the time of my appointment. They were very quick. I'll be back!
9/27/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
OSWEGO, IL
Diane Z|2024 GMC HUMMER EV Pickup
Confirmed Service Customer
9/30/2025
Great experience, very professional, explained things well and genuinely cared that I understood and was happy with the service. Will come back again for sure!
10/1/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!
BRISTOL, IL
C O|2025 GMC Acadia
Confirmed Service Customer
10/8/2025
Very welcoming. They got to work quickly and did a good job
10/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AURORA, IL
Darren D|2018 GMC Acadia
Confirmed Service Customer
10/8/2025
John and the lady representative were helpful and great to work with. they helped me when i needed it most. excellent team they work well together.
10/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AURORA, IL
Jack H|2016 GMC Terrain
Confirmed Service Customer
9/8/2025
The people were extremely helpful in resolving this issue for my wife .
9/9/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Coffman Truck Sales, INC.
AURORA, IL
Ed Y|2024 GMC Canyon
Confirmed Service Customer
9/12/2025
I appreciate the courteous service.
9/13/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
OSWEGO, IL
Sheree C|2021 GMC Yukon XL
Confirmed Service Customer
9/13/2025
Very professional, friendly and prompt with service!
9/14/2025
We’re delighted our team delivered professional, friendly, and timely care! That’s exactly what we strive for, and we look forward to assisting you again.
PLANO, IL
Robert V|2018 GMC Yukon XL
Confirmed Service Customer
9/23/2025
John was great as always in the service dept.
9/24/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
BATAVIA, IL
Jeffery P|2022 GMC 3500HD Sierra
Confirmed Service Customer
9/25/2025
Best place for service
9/26/2025
Your kind words mean so much—being called the “best place for service” is exactly what we work toward every day, and we’ll be here to live up to that title every time you visit.
PLANO, IL
Ralph R|2021 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
Had a coolant sensor replaced and it had a leak and to bring truck back in to have fix. Also had an oil leak which I told service about after oil change and fuel filter which was not check or fix. That leak is why I am bring my truck back again on October 9.
10/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BATAVIA, IL
Gregory S|2026 GMC Yukon
Confirmed Service Customer
10/22/2025
Rudy and Jason were quick and efficient getting the deal done. Love a dealership where there is no drama. When it's time to replace me truck I'll be back.
10/23/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
PROPHETSTOWN, IL
Jason D|2023 GMC Sierra 1500
Confirmed Service Customer
10/22/2025
Easy in and out, it was like I was going to be there any way.
10/23/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HODGKINS, IL
Thomas C|2020 GMC Acadia
Confirmed Service Customer
10/26/2025
Came in to purchase 4 tires recommended by John in the Service Department. Great choice of tires. Only concern, it took 2.5 hours to complete the purchase and an oil change. That seemed excessive.
10/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NAPERVILLE, IL
Naomi R|2024 GMC Acadia
Confirmed Service Customer
10/24/2025
Everyone is very nice & complete job is done
10/25/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We are always more than happy to assist you if anything else comes up. Take care!
NORTH AURORA, IL
Jerald T|2024 GMC Sierra 1500
Confirmed Service Customer
11/8/2025
Done right and timely.
11/9/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HINCKLEY, IL
Thomas L|2023 GMC Sierra 1500
Confirmed Service Customer
11/13/2025
Excellent customer service and friendly staff!
11/14/2025
We want all our clients to have a comfortable and stress-free experience with us! Thank you so much again for your feedback! We hope you have a great day!
BATAVIA, IL
Steven R|2023 GMC Terrain
Confirmed Service Customer
11/17/2025
Always friendly and ask about how things are going.
11/18/2025
Thank you for your kind feedback — hearing that our team stays friendly and genuinely checks in makes the whole visit feel a bit more personal in all the right ways.
MILLBROOK, IL
Cheyann M|2026 GMC Terrain
Confirmed Sales Customer
11/17/2025
Terry Coffman helped me find a car. Unfortunately, Coffman’s did not have anything I liked so Terry went on a car hunt and found me the perfect one. He was amazing and very helpful. The whole process was very smooth and easy.
TERRENCE COFFMAN
11/18/2025
Your thoughtful and detailed review means a lot — we’re delighted Terry’s dedication turned a car hunt into a smooth journey leading straight to the perfect match, wrapping up the experience with a sense of easy confidence.
PLANO, IL
Sean O|2022 GMC Canyon
Confirmed Service Customer
11/26/2025
Awesome people at this dealership very friendly and accommodating ! Got to test drive a new gmc truck while mine was being serviced . I may buy a new one if interest rates ever come down ! but for now i am very satisfied with my current Gmc canyon denali
11/27/2025
We’re thrilled you enjoyed your visit and got to test drive a new GMC truck! Your appreciation of our friendly and accommodating team means a lot, and we’re excited to keep providing great service whether it’s for your current GMC Canyon Denali or a future purchase.
OSWEGO, IL
Kevin S|2019 GMC 1500 Sierra
Confirmed Service Customer
11/27/2025
My truck was in for a complete engine replacement. This is a HUGE job with everything that needs to be done, from managing the parts and vendors to the diagnosing, and the terrible job of dealing with an insurance company. John and his team did a phenomenal job! I have been in the truck for a couple of weeks now and no issues at all, the truck is like new!
11/28/2025
Your detailed and heartfelt praise truly means the world—celebrating John and the team’s phenomenal work on such a major job lets us close this message with a deep sense of pride and gratitude.
EASLEY, SC
David S|2017 GMC 2500HD Sierra
Confirmed Service Customer
11/28/2025
Everything was great.
11/29/2025
Thank you for the wonderfully positive summary — your “everything was great” sentiment brings a refreshing simplicity that brightens the whole team’s day.
ROSELLE, IL
Ken G|2013 GMC Acadia
Confirmed Service Customer
11/6/2025
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11/7/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
SHERIDAN, IL
Cecelia R|2019 GMC Terrain
Confirmed Service Customer
11/7/2025
When taking my vehicle to Coffman without an appointment, with a condition that was making the vehicle unsafe to drive, they allowed us to leave the vehicle over the weekend, to be looked at on a later day. They offered a loaner vehicle to make things on our end safe and convenient.
11/8/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AURORA, IL
Gary G|2024 GMC Sierra 1500
Confirmed Service Customer
11/7/2025
why at the time arrived i sat in front of the service door for over 30 minutes
11/7/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CREAL SPRINGS, IL
Christian S|2021 GMC Yukon
Confirmed Service Customer
11/7/2025
Friendly staff, great service!
11/8/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
AURORA, IL
Ronald J|2023 GMC Sierra 2500 HD
Confirmed Service Customer
11/12/2025
Friendly at the service desk
11/13/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SAINT CHARLES, IL
Ronald B|2025 GMC Sierra 1500
Confirmed Service Customer
11/12/2025
Right in at 7:30 and was out in less than and hour. Great work
11/13/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
MINOOKA, IL
Tim G|2024 GMC Sierra 1500
Confirmed Service Customer
11/26/2025
Great communication from the service team about what would be taking place in the servicing of my truck as well as the recall work. Professional and friendly folks!
11/27/2025
Thank you for recognizing our service team! We’re thrilled that clear communication and friendly professionalism made your truck service and recall work a smooth experience.
AURORA, IL
Eric C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/4/2025
As car buying should be. Quick and painless. Salesman Alan and Jason in finance were great to deal with.
ALAN KORNBROT
12/5/2025
Your review is a perfect snapshot of how car buying should feel—quick, easy, and led by a team that knows how to make the process painless. We’re thrilled Alan and Jason delivered exactly that!
OSWEGO, IL
Janelle J|2026 GMC Terrain
Confirmed Sales Customer
12/8/2025
Great experience
JASON DULANEY
12/9/2025
Thank you! We’re glad your experience was great and look forward to seeing you again.
WHEATON, IL
Sheree C|2020 GMC Terrain
Confirmed Service Customer
12/11/2025
Great customer service and my wait was minimal
12/12/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
PLANO, IL
Jeffery P|2026 GMC Terrain
Confirmed Sales Customer
12/11/2025
They have done what no another dealership has been able to do. They earnes my trust. I refuse to ever deal with a high pressure salesman of anything.
TERRENCE COFFMAN
12/12/2025
Thank you for sharing this wonderful feedback. We’re grateful for the opportunity to earn your trust, and we’re glad our team could provide the kind of experience you deserve. We appreciate your business and look forward to serving you again in the future.
PLANO, IL
Russell W|2020 GMC Acadia
Confirmed Service Customer
12/12/2025
fast efficient service.
12/13/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
AURORA, IL
Anthony W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/17/2025
Very quick and easy
TERRENCE COFFMAN
12/18/2025
Thank you for the brief but positive review. We’re glad the process was quick and easy for you.
AURORA, IL
Nicole G|2023 GMC Terrain
Confirmed Service Customer
12/22/2025
Very professional & friendly staff!
12/23/2025
Hi, thanks for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
PLAIFIELD, IL
Collin C|2026 GMC Sierra 3500 HD
Confirmed Service Customer
12/23/2025
Great experience! these guys are top notch. In and out, and my vehicle was washed looking good for delivery!
12/24/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ELBURN, IL
David S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
1/1/2026
Chris and Jason were a joy to deal with.
JASON DULANEY
1/2/2026
Thank you for the warm and positive review. Chris and Jason will be delighted to hear they made your experience so enjoyable. We’re grateful you chose us and hope to see you again soon.
ROSELLE, IL
Jamie W|2024 Buick Envista
Confirmed Service Customer
1/7/2026
Everyone was extremely friendly and the wait was minimal wait time. The lady at the service desk was super nice and because of her I will continue to bring my vehicle there. I usually go to the dealership I bought my vehicle from for maintenance but this is 2 minutes from home so it made it very convenient and since everyone was nice and informative I plan to continue using Coffmans. I just wish your company sold some kind of maintenance package for regular oil changes to make it easier for me, but I understand those that offer that these days are few and far between. Thank you for being a great local dealership!
1/8/2026
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you're ever in need of more help, please let us know!
AURORA, IL
Francisco V|2016 GMC Acadia
Confirmed Service Customer
12/5/2025
Very welcoming and professional upon arrival and departure
12/6/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
AURORA, IL
Cary M|2025 GMC Terrain
Confirmed Service Customer
12/15/2025
Always a great way to get my Terrain taken care of. John and his crew do a great job in a short time. Here’s hoping they all have a wonderful Christmas. Thanks again. See you next year.
12/16/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SANDWICH, IL
David S|2017 GMC 2500HD Sierra
Confirmed Service Customer
12/24/2025
John always is prompt with returning calls and does not try to push service on you that you do not need.
12/26/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
ROSELLE, IL
Emmanuel P|2026 GMC Yukon
Confirmed Sales Customer
12/26/2025
I have purchased two GMC SUV's from here and both times with Alan and will continue to go here to him for future GMC purchasing.
ALAN KORNBROT
12/27/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
YORKVILLE, IL
Yanet E|2020 GMC Acadia
Confirmed Service Customer
1/8/2026
Super friendly and respectful with clients.
1/9/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
AURORA, IL
Martin M|2024 GMC Acadia
Confirmed Service Customer
1/9/2026
Everyone was so friendly and helpful
1/10/2026
We appreciate your kind words. It’s wonderful to hear our entire team was friendly and helpful.
NEWARK, IL
James K|2026 GMC Canyon
Confirmed Sales Customer
1/19/2026
Great experience build and buy working with Terry and Collin.
TERRENCE COFFMAN
1/20/2026
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
PLANO, IL